Your bag is missing. Here's exactly what to do.
HERMES · GPT-5.5 · CONVEX · LINKUP · ELEVENLABS · CLOUDFLARE · DODO

Your bag didn't show. Here's how to get paid.

Airlines owe you real money when they lose or delay your bag — up to about $1,800 under international law. But the deadlines are short and hidden. Tell BagBack what happened; it finds the exact rules for your route, tells you what to do next, and drafts the claim. You keep the money.

My medication is in that bagThis changes the playbook — airlines have urgent-handling duties for essential medicine.

Free in a crisis. BagBack is not a law firm and this isn't legal advice — it's the map the airline never gave you.

Your rights, this route Live research

BagBack is checking the actual current rules for your airline and route — not generic advice.
Searching the rules for your route…

Ask anything No dumb questions

Every answer uses your case: your airline, your route, your dates.

Buy what you need Keep receipts

Stranded without your stuff? These essentials are the ones airlines routinely reimburse — buy sensibly, keep every receipt, drop them in the vault below.
Underwear & lingerie
Multi-packs, basics
Usually reimbursable
Clothing basics
Tops, bottoms, sleepwear
Usually reimbursable
Toiletries
Toothbrush, skincare, deodorant
Usually reimbursable
Jacket / outerwear
If the weather demands it
Usually reimbursable
Local SIM / eSIM
Stay reachable for delivery calls
Sometimes covered
Phone charger
If yours was in the bag
Usually reimbursable

In production: live listings from stores near your delivery address, one-tap receipt capture into the vault.

Document vault One safe place

Receipts, boarding pass, bag tag, PIR, passport ID page — everything your claim will need, in one spot. When you file, it's already assembled.
Nothing on file yet
Bag tag photo, PIR, boarding pass, and receipts go here.

File your claim Deadline matters

When you're ready, BagBack drafts a formal claim citing the exact law for your route. Preview it free — unlock to send.
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